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JoomAce Support
AceSEF
Install, Upgrade, Migrate
Solved Issues
POST LAYOUT (issues won't be answered unless the following questions have been answered):

Have you tried to search the support center?
From which to which AceSEF version did you try to upgrade (upgrade only)?
Did you received any error during upgrade (upgrade only)?
What is your current AceSEF version?
What is your Joomla version?
What is your PHP version?
What is your MySQL version?
Are you using a UNIX/Linux or Windows based server?
Any error output, behaviour, screenshot?

Please describe the issue below:
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TOPIC: Error after upgrade

6 months, 3 weeks ago #7203

Error after upgrade

Hello
I use automatic upgrade, then I have error.
Then
I cannot acces to my backend until rename folder .../administrator/modules/mod_acesef_quickicons
error: Fatal error: Class 'AcesefUtility' not found in /home/impresjapr/ftp/kurier365/administrator/modules/mod_acesef_quickicons/mod_acesef_quickicons.php on line 32
afrer renaming "OLD_mod_acesef_quickicons" have acces to backend
But when trying acces AceSEF componenet or directly to upgrade from menu "component":
Fatal error: Class 'AcesefConfig' not found in /home/impresjapr/ftp/kurier365/administrator/components/com_acesef/library/factory.php on line 21
AceSEF still working! But cannot acces to.
Thanks in advance
If it's important I'm happy customer
  • Tomasz Brzozowski
  • VIP Customer
  • Posts: 14
OFFLINE
The topic has been locked.
6 months, 3 weeks ago #14158

Error after upgrade

Hello
I use automatic upgrade, then I have error.
Then
I cannot acces to my backend until rename folder .../administrator/modules/mod_acesef_quickicons
error: Fatal error: Class 'AcesefUtility' not found in /home/impresjapr/ftp/kurier365/administrator/modules/mod_acesef_quickicons/mod_acesef_quickicons.php on line 32
afrer renaming "OLD_mod_acesef_quickicons" have acces to backend
But when trying acces AceSEF componenet or directly to upgrade from menu "component":
Fatal error: Class 'AcesefConfig' not found in /home/impresjapr/ftp/kurier365/administrator/components/com_acesef/library/factory.php on line 21
AceSEF still working! But cannot acces to.
Thanks in advance
If it's important I'm happy customer
  • Tomasz Brzozowski
  • VIP Customer
  • Posts: 14
OFFLINE
The topic has been locked.
6 months, 3 weeks ago #14162

Error after upgrade

Same problem...trying to upgrade from version 1.3.9 to 1.5.0. I normally just hit the upgrade button and its automatic but now I'm getting the same error.
  • Charles
  • Non-Customer
  • Posts: 44
OFFLINE
The topic has been locked.
6 months, 3 weeks ago #14204

Error after upgrade

I wanted to upgrade the old to the latest version of the free component in tests. The automatic update failed. I had to manually uninstall the component, module and plugin because it has generated an error on the site and administration. There is a fix in progress? Thanks.
  • Sergio Siqueira
  • VIP Customer
  • Posts: 1
OFFLINE
The topic has been locked.
6 months, 2 weeks ago #14251

Error after upgrade

Any word on this? I tried to download the component but my six months expiration passed so now I would have to buy it again if I wanted to simply just upgrade like I was doing before. Please let me know.
  • Charles
  • Non-Customer
  • Posts: 44
OFFLINE
The topic has been locked.
6 months, 2 weeks ago #14260

Error after upgrade

So I got the latest version, followed the How to upgrade rules and now I get the error:
Fatal error: Class 'AcesefConfig' not found

I now can't access the front end or the backend of the site at all. How can I get back into it to try the installation again?
  • Charles
  • Non-Customer
  • Posts: 44
OFFLINE
The topic has been locked.
6 months, 2 weeks ago #14269

Error after upgrade

@Charles
Rename the /administrator/modules/mod_acesef_quickicons folder to anything else. Following the upgrade rules won't make up any issue, did you get any error message during upgrade?

@Tomasz
I've made the installation for you, check your ticket plz.
1. Check the Documentation 2. Make a Search 3. Read Support Rules before posting
  • Denis Dulici
  • Lead Developer
  • Posts: 3115
OFFLINE
The topic has been locked.
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